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Holiday Hours in 2023:

Memorial Day Mon, May 29: Closed
Independence Day Tue, July 4: Closed
Labor Day Mon, Sept 4: Closed
Thanksgiving Thu, Nov 23: Closed
Christmas Mon, Dec 25: Closed

Customer Service Hours of Operation

8:00 AM – 6:00 PM (CST Mon-Fri)
9:00 AM – 12:00 PM (CST Sat)

Phone : +19033332418

Email : Support@reloadingstocks.com

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Shipping and Returns Information

Shipping Information

We strive to provide fast, secure, and reliable shipping to ensure your order arrives in perfect condition.

1. Shipping Methods:

  • Standard Shipping: Delivered within 5–7 business days.
  • Expedited Shipping: Delivered within 1–2 business days.
  • Hazardous Materials Shipping: Required for primers and smokeless gun powders, adhering to all safety regulations.

2. Shipping Rates:
Shipping costs are calculated based on the weight, size, and destination of your order. You’ll see the total shipping cost at checkout.

3. International Shipping:
We ship internationally to select countries. Customers are responsible for understanding and complying with their country’s import laws and any associated fees or duties.

4. Order Processing Time:
Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.

5. Shipping Restrictions:
Due to legal and safety regulations, we cannot ship primers or smokeless gun powders to certain locations. If shipping to your address is restricted, you’ll be notified during checkout.


Returns Information

We want you to be completely satisfied with your purchase. If you’re not, our return policy is here to help.

1. Eligibility for Returns:

  • Products must be unused, unopened, and in their original packaging.
  • Returns must be initiated within 30 days of delivery.

2. Non-Returnable Items:

  • Primers and smokeless gun powders are non-returnable due to safety regulations.
  • Customized or special-order items cannot be returned.

3. How to Initiate a Return:

  • Contact our Customer Support team with your order number and reason for return.
  • We’ll provide instructions for shipping the item back to us.

4. Refund Process:

  • Once we receive and inspect your return, a refund will be issued to your original payment method within 5–7 business days.
  • Shipping fees are non-refundable unless the return is due to our error or a defective product.

5. Exchanges:
If you need a different product, please initiate a return and place a new order.


Lost or Damaged Shipments

If your shipment is lost or arrives damaged, contact us immediately. We’ll work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.


For any additional questions or assistance, feel free to Contact Us. We’re here to help!

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